Terms and Conditions of Service
These terms govern your use of our financial planning subscription service. Please read carefully before subscribing to our service.
Agreement to Terms
By subscribing to our financial planning service, you agree to be bound by these terms and conditions.
This constitutes a legally binding agreement between you and our company.
Key Definitions
The following terms have specific meanings throughout this agreement:
- Service: Our monthly financial planning consultation and guidance service
- Subscriber: Any individual who subscribes to our financial planning service
- Content: All information, advice, and materials provided through our service
- Agreement: These terms and conditions along with our privacy policy
Service Usage Guidelines
Your use of our financial planning service is subject to the following guidelines and restrictions.
Permitted Uses
- Receiving personal financial planning guidance and consultations
- Accessing information and resources provided through our service
- Communicating with our advisors about your financial situation
Prohibited Activities
- Sharing your subscription access with other individuals
- Using our service for commercial or business purposes
- Recording consultations without explicit written consent
- Attempting to reverse-engineer or copy our methodologies
Your Responsibilities
As a subscriber, you have certain responsibilities to ensure effective service delivery and compliance with our terms.
- Provide accurate and complete information during consultations
- Maintain confidentiality of your login credentials
- Pay subscription fees on time according to your billing cycle
- Notify us of any changes to your contact information
Intellectual Property Rights
All content, methodologies, and materials provided through our service are protected by intellectual property laws.
All content remains the property of our company and is protected by Malaysian and international copyright law.
Privacy and Data Protection
Your personal information is processed according to our Privacy Policy, which forms part of this agreement.
Please review our Privacy Policy for detailed information about data handling practices Privacy Policy
Payment and Billing Terms
Your subscription includes the following payment terms and conditions, including all applicable fees and charges.
- Payment Methods: We accept major credit cards and bank transfers
- Billing Cycle: Monthly billing on the same date each month
- Refund Policy: No refunds available except as required by Malaysian consumer law
- Cancellation Terms: Cancel with 30 days written notice, no cancellation fees
Service Disclaimers
Our financial planning service is provided with the following important disclaimers and limitations.
Service is provided 'as is' without warranties of specific financial outcomes. Results may vary.
Limitation of Liability
Our liability is limited to the maximum extent permitted under Malaysian law.
Maximum liability limited to the amount paid for services in the preceding 12 months
Indemnification
You agree to indemnify us against claims arising from your use of our service or violation of these terms.
Dispute Resolution Process
We prefer to resolve disputes through direct communication, but formal procedures are available if needed.
Arbitration Procedures
Disputes that cannot be resolved directly may be subject to arbitration under Malaysian law.
Arbitration conducted according to Malaysian Arbitration Act 2005
Alternative Dispute Resolution
We participate in alternative dispute resolution mechanisms where applicable.
Access dispute resolution platform: https://ec.europa.eu/consumers/odr
Service Termination
Either party may terminate this agreement under the conditions specified below.
We reserve the right to terminate service for violation of terms or non-payment
Applicable Law
This agreement is governed by Malaysian law and subject to the jurisdiction of Malaysian courts.
Severability Clause
If any provision is deemed invalid, the remainder of the agreement remains enforceable.
Complete Agreement
This document represents the complete agreement between you and our company regarding the service.
Terms Modification
We may update these terms periodically. Significant changes will be communicated to subscribers.
You will receive notification of material changes at least 30 days in advance
Contact Information
For questions about these terms, contact us at info@aurenquivas.com or +60 17 1475 4393.
Company Name: Aurenquivas
Email: info@aurenquivas.com
Phone: +60 17 1475 4393
Address: 80 Jalan Sultan Ismail, Kuala Lumpur
These terms are effective from August 13, 2025
Last Updated: August 7, 2025